CUSTOMER COMPLIMENTS

Here are some samples of compliments we got from customers over the last year.
 

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It would have been great if the rest of the providers were as honest as WHW.  You guys really gave me what you sold.  I have had the experience of being sold what sounded great, but some little detail was left out that was a big deal or things changed after the money back period was over.  For example Si###########, they will #### you.  Ya, huge space and huge traffic sounded great.  But it did not do any good, when their servers or throughput crawled as slow as snails, and it would take minutes to do anything.  I was seriously losing hope, after multiple attempts.  I wish some government organization would shutdown those pretty hosting sites that advertise what they do not provide.  I am now using four hosting providers.  Keep up the great work, and I will move all my accounts over to you.

Thanks.
Alex
8/22/03

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Greetings!
 I emailed myself the login page from my other computer. That worked!
 Must be some kind of bug in Netscape 4.7 with Xp. The other computer is
running   Win 98. Anyway problem solved!. Thanks for the quick support guys!!
Take care!
 

Frank
8/4/2003

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Hi – that did the trick, sorry I could not get back to you sooner –but yes – that has more than improved the way things are running, and just in time – I was doing  a lot of work with clients that needed to see my project’s rough versions – so thanks again.

Spencer
7/21/2003

******************Hi,
You folks are great! It is working perfectly. Thank you so much for your
help!

Greg T.
7/1/2003

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Just wanted to say Thank You for your help.  I really do appreciate the
phone call. 

I'll give it time to go through the changes and then try it again tomorrow
afternoon.

You mentioned the tutorial, please send that and hopefully it will answer
the questions without having to take so much of your time. 

Again, Thank You!

Debora
6/18/2003

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Hi and Thank you for all your work.  I went out of town at the time you had sent the first

e-mail and just got in late last night.  I'll give it a try today and let you know how it goes. 

I really do appreciate everything and ..................

Ya'll have been great and I really do appreciate all of your efforts.  ............

Have a great day and I'll e-mail soon with the progress.

Sincerely,

Debora

6/2/2003

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Hi,

1. Thanks for the quick response for setting a referral account,
##########. He is a client of ours and was having issues with another
hosting company, and I was glad to get him setup with you folks.
.......
....
Cheers,

Wayne S.
5/6/2003

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4/29/2003

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4/22/2003

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4/18/2003

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Hello, guys.

The support from your company has been very quick and good. Thank you. Can I ask for the IP addresses my various services point to? I can't get to /admin or /user because the IP is different from my domain, and I have to give CyberArmor an IP address. Sadly, it won't accept a domain name.

Thank you.

Jeffrey J.
4/7/2003

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Hello Support,

thanks, I'm very pleased with the fast hosting setup of my family domain.
It works well and shows up really fast. That's important, since my
"visitors" are mostly from Europe.

I have a question about transferring hosting packages in general:
.........
.......
....
Thanks for your service !
Barbara
4/7/2003

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I've received the information.

Thank you for your help.  I'm looking forward to a long working relationship with you.

Sincerely,
Charles E.
4/2/2003

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Hi,

Wow, I am impressed with the promptness of your support. I couldn't have emailed you more than 15 minutes ago! Thank you very much. Good customer service is hard to come by these days.
......
....
Thanks again for the excellent service, and .......

Have a great day or night, wherever you are.

Jeffrey J.
3/31/03

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That's great, thanks for the quick response!
 

Wayne S.
1/24/03
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Hi,

 Everything is working fine thanks for checking. I'm
quite impress with your services.

With Regards,
Barney W.
1/7/2003
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Wait, just so you do not think we only have compliments for this year. Here are some from as old as June, 1999.  That was the earliest that compliment emails were retained and were used to motivate staff.

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OK, thanks, it seems to be working now.

Thanks very much for your help. I didn't expect a response so soon, and even
on Saturday! I really appreciate it.

-Todd
11/6/1999
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Hi,

Thanks for sending my new account information so quickly!
Mike K.
10/2/1999

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Thanks very much.. you folks are terrific!  This was the best decision I
have made in awhile, and I will spread the word amongst all my friends
Jonathan K.
8/26/1999

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You're wonderful... 

By the way, is "Roy" now my alias for ###########???  Please sign me up
for at least 25 years of service.  I'm extremely pleased!!!   I'll see if I
can flow some new business your way.  Folks, around here at Hewlett-Packard,
are always looking for a good "ISP".  I'm pleased to say I've found one....
I'll spread the good word each time opportunity knocks.
 
                                        Thanks again, Roy C.
8/11/1999

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Hello,

My email has no problem at this moment, sorry for late response and
thanks for yor follow up email. You guys are great!!!

I have question, if I want to check my email by using either yahoo or
other internet system. Can I? Thanks.

Regards

Steven
8/11/1999
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Thanks for your help...it is going to be great working with an ISP as responsive as you folks.
Thanks
John C.
7/19/1999

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Good to hear (I mean read) from you at this hour of night. Now I know
there is somebody to take care of our problems at night also. Thanks for
the execellent service.


Vivek
7/12/1999
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Hello

Thanks for your support, ........
......
Thanks for the prompt and excellent support

Regards

Steven
6/22/1999

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